Do you need help?

We answers to all your
daily questions

How do I start a fundraiser?

Starting a fundraiser is easy! Simply click the "Start a Fundraiser" button, fill out the campaign details, set your fundraising goal, add photos and descriptions, and publish your campaign.


Category Getting started

How long can I run my fundraiser?

Fundraisers can run indefinitely. However, we recommend setting a timeline that creates urgency while giving donors enough time to contribute to your cause.


Category Getting started

What fees do you charge?

We charge a 2.9% + $0.30 fee per donation. This covers payment processing and platform maintenance costs.


Category Fees payments

How do I withdraw funds?

Funds can be withdrawn directly to your bank account. Go to your campaign dashboard, click "Withdraw Funds", and follow the prompts to add your banking information.


Category Fees payments

Can I edit my fundraiser after publishing?

Yes! You can edit your fundraiser title, description, photos, and goal amount at any time from your campaign dashboard.


Category Managing campaigns

How do I share my fundraiser?

You can share your fundraiser through social media, email, text messages, or by copying the campaign URL. Use the share buttons on your campaign page for easy sharing.


Category Managing campaigns

Are donations tax-deductible?

Most personal fundraisers are not tax-deductible. However, if you're raising funds for a registered nonprofit organization, donations may be tax-deductible. Please consult with a tax professional.


Category Donations tax

Can donors remain anonymous?

Yes, donors can choose to make anonymous donations. Their contribution will still be counted toward your goal, but their name won't be displayed publicly.


Category Donations tax